Agreeing to Terms (B)
This section will delve more deeply into the phrases associated with agreeing to terms, within the context of actual emails.
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Question 1 of 2
1. Question
Complete the emails by writing one word from the tables provided into each gap.
list size terms discounts prepared market credit latest guarantee order reach units -
Dear Mr. Tatta,
Thank you for sending the current catalogue and price for the Samson range of down pillows. We are considering making a purchase of 6,000 of the extra soft Seymour (product reference Nr. 03/31-09), however, we need to clarify a few issues before moving forward with an .
Firstly, do you give any on an order of this ? Secondly, would you be to provide the goods on ? Our standard of payment are 30 days after successful delivery, and we would be more than happy to supply a bank . Lastly, we couldn’t find any information in the catalogue regarding delivery times. We require delivery of the pillows by July 12th at the . Could you please verify if this delivery deadline is feasible?
If it is possible to an agreement on theses matters, we are confident that we will be able to conduct more large scale business deals with you in the future. We run a highly respected chain of department stores that has been active in the Benelux for over 40 years.
We look forward to hearing back from you at your earliest convenience.
Kind regards,
Stefan Spilvens
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Question 2 of 2
2. Question
Now complete the response to the previous email by writing the correct words from the table below into the appropriate gaps.
team stock compromise fill further reference relation procedure place first-time deal control -
Dear Mr. Spilvens,
Thank you very much for your email of April 1st, inquiring about a possible order of 6,000 units of product ref. nr. 03/31-09. I will address your questions in order.
- In to discounts, we are prepared to offer 7% off the total price for an order of this size.
- With to your credit request, unfortunately, we are not able to offer 30 days’ credit for clients. However, I am confident that we can find a reasonable . Given your esteemed reputation in the Benelux market, our credit department has approved payment terms of 10 days after delivery, with no pre-payment necessary. Our standard is to check all bank guarantees, so we will be requiring details if you decide to go ahead with the order.
- As pertains your final question regarding delivery times, we can supply the required items directly from . The goods will leave our warehouse in Zaventem, Belgium within 4 calendar days of a confirmed order.
You will also note that the functionality of our website has been vastly improved, and it is now possible to an order online. Alternatively, you can print the attached order form, it out, and return it to us, either by mail or scanned and attached to an email.
Arash Inman, head of our sales will be reaching out to you later this week. He will be able to with any further issues related to placing your order.
Once again, thank you for your interest in our products.
Kind regards,
Kynan Tatta
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