Diplomatic Language (B)
This section looks more closely at diplomatic language in practice.
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Question 1 of 2
1. Question
Read the situation. Then, using the hints provided (the first letters of each word and the total number of letters for each word), type the missing words in the gaps provided. Please type the complete words.
Your colleague has sent you the following email: I’ve just had a wonderful idea! Let’s have a team meeting every Monday morning at 8:00 a.m. to plan the week’s work.
You disagree.
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It so_ _ _ _ like a good idea, but I’m not sure it will work in pr_ _ _ _ _ _ .
I can see your p_ _ _ _ , but what about the traffic on Monday mornings?
Wouldn’t that be sl_ _ _ _ _ _ too early for some people?
To be ho_ _ _ _ , I am not s_ _ _ that would be very con_ _ _ _ _ _ _ for everyone.
I appreciate your motivation, however, I can see several is_ _ _ _ with having meetings on Monday mornings.
It’s a good idea, but per_ _ _ _ 10:00 a.m. wo_ _ _ be b_ _ _ _r ?
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Question 2 of 2
2. Question
Make the following emails more polite by filling in the blanks with the most diplomatic options (found in parentheses after each blank).
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Dear Sandy,
Thank you very much for your email regarding the new website and the attached file with the quote from the designers. It (is/seems) (very/rather) expensive. (Wouldn’t it be/Isn’t it) a better idea to contact some other web design firms to get some alternative quotes? After all, (we haven’t been very happy/we have been very unhappy) with the quality of their work as of late.
(Give me your/I would appreciate your) thoughts.
Kind regards,
Mark
Hi Richard,
I’m sorry we didn’t have a chance to talk yesterday. Actually, I have (a small favor/something} to ask. (I wonder if you can/I was wondering if you could) have a word with Tabitha in Human Resources regarding when the position of Head of AML Operations is going to be advertised. I am sure you understand that it’s (a bit delicate/very significant) for me because there is a chance I (will be/might be) one of the candidates.
Thank you very much in advance for your discretion.
Best regards,
Jim
Dear Fredrick,
Many thanks for providing the suggestions on how to price our new range of accessories.
To be honest, (I don’t/I am not sure that I) agree. The suggested prices (are/seem to be) (quite/very) high for the market. (Don’t you think/Wouldn’t) a lower price result in higher sales and therefore higher profits?
Looking forward to your comments.
Best regards,
Kristaps
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