Customer-Supplier Sequence
In this quiz, we will briefly check what you know about the language associated with a standard customer-supplier sequence.
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Question 1 of 4
1. Question
Match the key words below from a customer-supplier exchange with their definitions by dragging them to the appropriate place.
Sort elements
- what you write if you are unsatisfied with a service or product
- a formal request to send/deliver items
- a request for general information about a product or service
- a document formally requesting payment for goods or services (a bill)
- a document giving detailed information about the projected cost of a service or product
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a complaint
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an order
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an inquiry
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an invoice
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a quotation
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Question 2 of 4
2. Question
Which 3 of the following documents are typically sent by the customer to the supplier?
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Question 3 of 4
3. Question
Which 2 of the following documents are typically sent by the supplier to the customer?
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Question 4 of 4
4. Question
Complete this typical customer-supplier sequence by dragging the words into the correct positions.
Sort elements
- an inquiry
- information
- a quotation
- the quotation
- an order
- an invoice (with the goods)
- a complaint
- the problem/issue
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1) The customer makes…
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2) The supplier sends…
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3) The customer requests…
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4) The supplier gives…
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5) The customer makes…
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6) The supplier sends…
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7) The customer makes…
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8) The supplier solves/resolves…
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