Formal vs. Informal Emails (A)
Now check what you have learned about the differences between formal and informal emails with the following quiz.
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Question 1 of 5
1. Question
Match the phrases with similar meanings by dragging the more formal phrases into the boxes next to the neutral/informal phrases.
Sort elements
- Please let us know your requirements.
- Thank you for your email received 12 February.
- I am afraid I will not be able to attend.
- I can assure you that…
- Would you like me to…?
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What do you need?
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Thanks for the email of 12 Feb.
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Sorry, I can’t make it.
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I promise…
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Should I …?
CorrectIncorrect -
Question 2 of 5
2. Question
Match the phrases with similar meanings by dragging the more formal phrases into the boxes next to the neutral/informal phrases.
Sort elements
- I was wondering if you could…
- We note from our records that you have not…
- We regret to inform you that …
- We would like to remind you that…
- It is necessary for me to…
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Could you…?
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You haven’t…
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I’m sorry to tell you that…
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Don’t forget…
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I need to…
CorrectIncorrect -
Question 3 of 5
3. Question
Match the phrases with similar meanings by dragging the more formal phrases into the boxes next to the neutral/informal phrases.
Sort elements
- However…/ In addition…/ Therefore …
- I would be grateful if you could…
- Please accept my apologies for…
- With regard to..(or With reference to…)
- I look forward to meeting you next week.
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But… Also… So…
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Please could you…
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I’m sorry for …
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Re …
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See you next week.
CorrectIncorrect -
Question 4 of 5
4. Question
Drag the formal words of Latin origin next to their informal counterparts.
Sort elements
- assistance
- due to
- enquire
- further
- inform
- obtain/receive
- occupation
- possess
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help
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because of
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ask
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more
-
tell
-
get
-
job
-
have
CorrectIncorrect -
Question 5 of 5
5. Question
Drag the formal words of Latin origin next to their informal counterparts.
Sort elements
- provide
- repair
- request
- requirements
- reserve
- verify
- information
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give
-
fix
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ask for
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needs
-
book
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check/prove
-
facts
CorrectIncorrect