Lesson 1: Introduction/The Basics
1 Topic | 9 Quizzes
Lesson 2: Formal vs. Informal Emails
4 Topics | 2 Quizzes
Lessons 3 & 4: Emails of Inquiry + Replying to Emails of Inquiry
2 Topics | 3 Quizzes
Lesson 5: Arranging Meetings via Email
3 Quizzes
Lesson 10: Reporting Trends
3 Quizzes
Lesson 12: Assignment Package
6 Topics
Asking for Payment (A)
In this quiz, we will practice the language associated with asking for overdue payment.
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Question 1 of 2
1. Question
Match the beginnings and endings below to create effective phrases when asking for payment.
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- to the two previous emails, dated March 7th and 21st.
- on your account.
- has not been taken care of yet.
- be allowed to continue.
- action to settle your account.
- for the outstanding sum.
- to take legal action to recover the funds.
- in resolving this matter as soon as possible.
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I wish to draw your attention
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There appears to be one overdue payment
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We are concerned that this matter
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This situation cannot
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We must urge you to take immediate
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We have still not received payment
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We have no alternative but
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We would appreciate your cooperation
CorrectIncorrect -
Question 2 of 2
2. Question
Read the emails below and match them to the correct heading (1st reminder, 2nd reminder, 3rd reminder, final demand).
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- According to our records, the sum of 4,500 EUR is still outstanding on your account. We trust that our service was to your satisfaction and would appreciate your cooperation in resolving this matter at your earliest convenience.
- On [date] I wrote to you regarding your company’s unpaid account, amounting to 4,500 EUR. May we please remind you that this amount is still outstanding? We would be grateful to receive a bank transfer in full settlement without further delay.
- I wish to draw your attention to my previous emails of [dates] about the overdue payment on your account. We are very concerned that this matter has not yet received your attention. Clearly, this situation cannot be allowed to continue, and we must urge you to take immediate action to settle your account.
- Following my emails of [dates], I must inform you that we have still not received payment for the outstanding sum of 4,500 EUR. Unless we receive payment within seven days, we will have no alternative but to take legal action to recover the funds. In the meantime, your existing credit facilities have been suspended.
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1st Reminder
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2nd Reminder
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3rd Reminder
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Final Demand
CorrectIncorrect