Lesson 1: Introduction/The Basics
1 Topic | 9 Quizzes
Lesson 2: Formal vs. Informal Emails
4 Topics | 2 Quizzes
Lessons 3 & 4: Emails of Inquiry + Replying to Emails of Inquiry
2 Topics | 3 Quizzes
Lesson 5: Arranging Meetings via Email
3 Quizzes
Lesson 10: Reporting Trends
3 Quizzes
Lesson 12: Assignment Package
6 Topics
Negotiating (B)
In this quiz, we will look at some more useful phrases related to negotiating/agreeing terms.
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Question 1 of 1
1. Question
Match the phrases to the correct headings and examples.
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- Could you provide me with some more details about…?
- Would you be able to…?
- The main factor for us is…
- What do you think is the best way forward…?
- What if we…?
- I recognize that, but I am afraid we cannot…
- I am willing to compromise if…
- That works for us.
- Let’s discuss this further during our MS Teams meeting on Friday…
- I am sorry that we couldn’t use your services this time, but I hope there will be more opportunities in the future…
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ASKING FOR INFORMATION
(e.g. What are your standard fees for…?) -
MAKING A REQUEST
(e.g. Do you think you could…?) -
EMPHASIZING IMPORTANCE
(e.g. My main concern at this stage is…) -
ASKING FOR A SUGGESTION
(e.g. How do you think we should deal with the…? -
MAKING A SUGGESTION (e.g. Why don't you…?)
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NEGOTIATING: FIRM
(e.g. We understand what you are saying. However, …) -
NEGOTIATING: FLEXIBLE
(e.g. We would be prepared to agree if you…) -
NEGOTIATING: AGREEING
(e.g. I am satisfied with that proposal…) -
TAKING THE NEXT STEPS
(e.g. I will contact you next week with more details…) -
CLOSING THE EMAIL
(e.g. We look forward to working with you on this project…
CorrectIncorrect