Effective Emailing in English

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Welcome to Effective Emailing in English. My name is Matt Ettl, and I will be your instructor for this course.

The importance of emailing in the world of business cannot be stressed enough. The emails that you write at work ultimately reflect the professionalism of both you and the organization you work for. With well-written business emails, you can convey your company in a positive light, maintain good relations with clients, and even create new business opportunities for your organization. On the other hand, poorly written business emails can lead to a number of problems, including weakened customer relations, lost contracts, and a general sense of misunderstanding and confusion.