Asking for Payment (B)
In this section, we will continue looking at the language associated with asking for payment via email.
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Question 1 of 5
1. Question
When asking for payment via email, the first reminder should always be very polite and impersonal. Never assume that the customer has no intention of paying.
In the sentences below, choose the option that is more polite and impersonal and therefore more appropriate in an email asking for payment.
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Question 2 of 5
2. Question
Choose the option that is more polite and impersonal.
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Question 3 of 5
3. Question
Choose the option that is more polite and impersonal.
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Question 4 of 5
4. Question
Choose the option that is more polite and impersonal.
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Question 5 of 5
5. Question
Complete the emails below with phrases from the following table:
concerning the payment two months overdue the outstanding sum forward the payment will have no alternative to settle the account further delay have still not received should have been cleared -
First Reminder
We are writing of 7,700 EUR for invoice number MJ2396, which is now overdue. A copy of the invoice is attached. This amount two weeks ago on February 14th. We kindly ask that payment be made via bank transfer . If this matter has already been dealt with, please disregard this email.
Second Reminder
With reference to my email of February 28th, I must inform you that we payment to clear the balance of your account. We would appreciate payment of without . If you have any queries on this matter, please do not hesitate to contact me. Thank you for your cooperation.
Final Demand
I wrote to you on February 28th and March 14th regarding the balance of 7,700 EUR on your account. I have attached copies of both emails. This sum is now nearly . We are very concerned that the matter has not yet received your attention. Please within seven days or we but to take legal action to recover the full amount.
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