Diplomatic Language (A)
In this section, we will look at some helpful phrases to make your emails more indirect and diplomatic.
Quiz Summary
0 of 2 questions completed
Questions:
Information
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
Results
Results
0 of 2 questions answered correctly
Your time:
Time has elapsed
You have reached 0 of 0 point(s), (0)
Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
Categories
- Not categorized 0%
- 1
- 2
- Current
- Review
- Answered
- Correct
- Incorrect
-
Question 1 of 2
1. Question
Match the standard/neutral phrases on the left with their more polite/diplomatic counterparts on the right.
Sort elements
- Could you please prepare a progress report for Friday's meeting?
- I was wondering if you could ask your sales team to join the meeting on Friday.
- Would it be all right if I attend the meeting on Friday?
- I wonder if I could present my findings on Friday as well.
- Would you like me to prepare the conference room for the meeting on Friday?
- I would be happy to send out the agenda for Friday's meeting if you'd like.
- Perhaps we should consider moving Friday's meeting to the 5th floor?
- We might want to consider postponing Friday's meeting to Monday.
-
Request:
Can you update us on Friday? -
Request:
Please ask your sales team to come to Friday’s meeting. -
Permission (for yourself):
Can I come to Friday’s meeting? -
Permission (for yourself):
Is it ok if present on Friday, too? -
Offering Help:
I can get the conference room ready for Friday’s meeting. -
Offering Help:
Should I send out the agenda for Friday? -
Suggestion:
What about moving Friday’s meeting to the 5th floor? -
Suggestion: Let's move Friday's meeting to next Monday.
CorrectIncorrect -
Question 2 of 2
2. Question
Here are some more techniques for making your emails more diplomatic. Match the neutral phrase on the left with its diplomatic equivalent on the right.
Sort elements
- I'm afraid there is going to be a slight delay.
- It seems there is a slight issue.
- I see your point, but I am not sure I agree.
- Unfortunately, I don't think we can manage that.
- Frankly, that doesn't give us enough time.
- Wouldn't it be better to ask Rick?
- That might be slightly out of our price range.
-
There will be a delay.
-
We have a problem.
-
I disagree.
-
We can't do that.
-
The deadline is too short.
-
Ask Rick.
-
That is too expensive.
CorrectIncorrect